CRM Outlook issues after October 2017 updates

Several complains from clients regarding Outlook CRM client (add-in) that stopped working and does not show (render) accounts, contacts, dashboards in Outlook. At the same time Web browser works ok.


The problem is related to recent security updates for Outlook 2010, 2013, 2016. You can fix it by adding registry to current user:


EnableRoamingFolderHomepages

https://support.microsoft.com/en-us/help/4049314/microsoft-dynamics-365-for-outlook-is-unable-to-render-webpages-after

How to open CRM demo at Microsoft

https://blogs.technet.microsoft.com/uspartner_ts2team/2016/05/03/microsoft-demo-tools-and-hands-on-experiences-for-partners/

CRM 2011 does not work after March updates on the client

https://community.dynamics.com/crm/f/117/t/230126?pi51685=5#responses

CRM NAV connector - do we need a CRM license for the connector?

The answer is yes, but only to create the account, then the license can be removed. Check out this to get more details:

https://technet.microsoft.com/en-us/library/jj191623.aspx

1. Create a user account in the Office 365 admin center.
   Be sure to assign a CRM Online license to the account.
2. Go to CRM Online.
3. Go to Settings > Security.
4. Choose Users > Enabled Users, and then click or tap a user’s full name.
5. In the user form, scroll down to the Client Access License (CAL) Information section and select Non-interactive for Access Mode.
   You then need to remove the CRM Online license from the account.
6. Go to the Office 365 admin center.
7. Click Users > Active Users.
8. Choose the non-interactive user account and in the right-side menu under Product licenses, click Edit.
9. Turn off the CRM Online license and click Save.
10. Go back to CRM Online and confirm that the non-interactive user account Access Mode is still set for Non-interactive.

CRM IDF and accessing from Marketing add-on clouds

If you can not connect from extenal providers to your CRM IDF, try this

https://support.microsoft.com/en-us/kb/2912175

Install and use IIS Advanced logging

In case you want to debug IIS based application you can uise Advanced logging:

Download and install http://www.microsoft.com/en-us/download/details.aspx?id=7211

Enable it in IIS Manager - it is disabled by default.

Common error in ADFS configuration and MSCRM IFD

According to PowerObjects there is a common error in CRM internet-facing deployment:

http://www.powerobjects.com/2014/04/22/error-adfsifd-url-dynamics-crm/

So you need to go to ADFS console and change Federation Service Properties - Federation Service Identifier to

https://adfs.domain.com/adfs/services/trust


Then iisreset on ADFS, then on CRM server re.run Claims configuration. Do not change anything, just re.run wizard, then iisreset, re.run IDF wizard, iisreset once more and then test.

You should see a following event in the evenlog:


Log Name:      Application
Source:        MSCRMPlatform
Date:          07.01.2016 18:01:44
Event ID:      17209
Task Category: None
Level:         Information
Keywords:      Classic,Audit Success
User:          N/A
Computer:      server
Description:
The initialization of the CRM authentication pipline has succeeded for: GetServiceConfiguration - Initialization:
Host:
Request Url:
LogFederationProviders - Federation Provider:  - Name: https://adfs.domain.com/adfs/services/trust
AddAudienceUri - Audience Uri: https://crm.domain.com/
AddAudienceUri - Audience Uri: https://auth.domain.com/

Configuring Claims-based Authentication for Microsoft Dynamics CRM Server

http://www.microsoft.com/en-us/download/details.aspx?id=41701
as well as the blog article http://blogs.msdn.com/b/niran_belliappa/archive/2014/01/16/step-by-step-configuring-crm-2013-internet-facing-deployment-ifd.aspx

How to change ADFS token life from default 60 to 240 minutes

How to change ADFS token life from default 60 to 240 minutes:

Set-ADFSRelyingPartyTrust -Targetname "relying_party" -TokenLifetime 240

MS CRM and ADFS issue after SSL certificate renewal

An error when you try to access Web service of Federation metadata:

Keyset does not exist

http://blogs.msdn.com/b/servergeeks/archive/2014/07/10/keyset-does-not-exist-error.aspx

Error installing Service Pack 1 Microsoft CRM 2013 Language pack

Having issues  with Service Pack 1 installation:

The given key was not present in the dictionary.


in the log file I can see:

12:05:48|  Error| System.Exception: Échec de l’action Microsoft.Crm.UpdateWrapper.MspInstallAction. ---> System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

   at Microsoft.Crm.Setup.Update.HotFixArpEntryHandler.<>c__DisplayClass7.b__5(ArpEntryDescriptor entry)

   at System.Linq.Enumerable.WhereListIterator`1.MoveNext()

   at Microsoft.Crm.Setup.Update.HotFixArpEntryHandler.RemoveSupercededEntries(IEnumerable`1 arpEntries, Version minimumVersionToKeep)

   at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary parameters)

   at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)

   --- End of inner exception stack trace ---, Error, RetryCancel, Option1

some other people having the same issue; https://social.microsoft.com/Forums/en-US/d1739486-e100-47cc-9145-7e0bdf333832/crm-2013-sp1-language-pack-installation-fails?forum=crm

My solution is to delete empty registry branches in UNINSTALL container and try again.

to get a following 

MS CRM Outlook add-in is slow

If you find that Outlook MS CRM add-in is slow (very slow) check if you have Folder redirection enabled for the user.


"Folder Redirection with offline files is not supported for CRM for Outlook. If the CRM data is stored with redirected offline files, users may be unable to use CRM for Outlook."

http://technet.microsoft.com/en-us/library/hh699713.aspx