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Wednesday, July 27, 2016

CRM NAV connector - do we need a CRM license for the connector?

The answer is yes, but only to create the account, then the license can be removed. Check out this to get more details:

  1. Create a user account in the Office 365 admin center.
    Be sure to assign a CRM Online license to the account.
  2. Go to CRM Online.
  3. Go to Settings > Security.
  4. Choose Users > Enabled Users, and then click or tap a user’s full name.
  5. In the user form, scroll down to the Client Access License (CAL) Information section and select Non-interactive for Access Mode.
    You then need to remove the CRM Online license from the account.
  6. Go to the Office 365 admin center.
  7. Click Users > Active Users.
  8. Choose the non-interactive user account and in the right-side menu under Product licenses, click Edit.
  9. Turn off the CRM Online license and click Save.
  10. Go back to CRM Online and confirm that the non-interactive user account Access Mode is still set for Non-interactive.

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