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Thursday, October 26, 2017

CRM Outlook issues after October 2017 updates

Several complains from clients regarding Outlook CRM client (add-in) that stopped working and does not show (render) accounts, contacts, dashboards in Outlook. At the same time Web browser works ok.


The problem is related to recent security updates for Outlook 2010, 2013, 2016. You can fix it by adding registry to current user:


EnableRoamingFolderHomepages

https://support.microsoft.com/en-us/help/4049314/microsoft-dynamics-365-for-outlook-is-unable-to-render-webpages-after


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