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Friday, September 3, 2010

Intel NIC low power mode

We have a lot of Event 27 in the eventlogs of dc7900 dc7800 HP business desktops:

Event Type: Warning
Event Source: e1kexpress
Event Category: None
Event ID: 27
Date: 03.09.2010
Time: 16:45:58
User: N/A
Computer: xxx
Description:
Intel(R) 82567LM-3 Gigabit Network Connection Link has been disconnected.
Data:
0000: 00 00 04 00 02 00 5e 00 ......^.
0008: 00 00 00 00 1b 00 04 a0 ....... 
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1b 00 04 a0 ... 


and

Event Type: Warning
Event Source: e1express
Event Category: None
Event ID: 27
Date: 03.09.2010
Time: 14:14:54
User: N/A
Computer: yyy
Description:
Intel(R) 82566DM-2 Gigabit Network Connection Link has been disconnected.
Data:
0000: 00 00 04 00 02 00 5c 00 ......\.
0008: 00 00 00 00 1b 00 04 a0 ....... 
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1b 00 04 a0 ... 


Apparently many other users seing that: http://communities.intel.com/thread/9913?start=90&tstart=0

It look like the problem is the Intels power saving mode - here is the utility from HP that disables it: sp47442.exe http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=nl&prodTypeId=12454&prodSeriesId=3785404&prodNameId=3785039&swEnvOID=2097&swLang=13&mode=2&taskId=135&swItem=vc-80464-1

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