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Thursday, June 23, 2016

SCOM 2012 R2 agent state from Health Service Watcher grey

If you have icons of agents State from Health Service Watcher greyed out in the view Monitoring-Operations Manager  - Agent Details - Agent Health state  you probably need to reset cache of Health service on the server - read this article first:


https://blogs.technet.microsoft.com/kevinholman/2009/10/01/fixing-troubled-agents/


then stop 
System Center Data Access Service
System Center Management Configuration
Microsoft Monitoring agent

in out environnement also Veeam services 

then delete everythig in C:\Program Files\Microsoft System Center 2012 R2\Operations Manager\Server\Health Service State

restart services - check that folder gets re-populated. Wait a bit and then check SCOM console again if icons became colourful. 

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