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Thursday, March 22, 2012

Webdial from Excel

Here it is an Excel formula to call a number using Cisco Webdialer:

A1                   A2
0012345          =HYPERLINK(https://server:port/webdialer/Webdialer?destination="&A1,"Dial")

Cisco ATA 187 and fax

ATA 187 does not work well with some fax devices, in our case it is Xerox 7228. The config that works (little bit weird): enable t38 on outgoing and disable on incoming
!
dial-peer voice 300 voip
no modem passthrough
session target ipv4:192.168.25.1
incoming called-number 0T
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
fax-relay sg3-to-g3
fax nsf 000000
fax protocol t38 version 0 ls-redundancy 5 hs-redundancy 2 fallback pass-through g711ulaw
no vad
!
dial-peer voice 200 voip
destination-pattern 5..
session target ipv4:192.168.25.1
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
fax-relay sg3-to-g3
fax nsf 000000
fax protocol pass-through g711ulaw
no vad
!

update: moved from ATA to FXS card in router and all issues are gone - isn't it a magic? Heh, Cisco?  :)
update2: Cisco made available configurations scenarios: https://supportforums.cisco.com/docs/DOC-25210

Cisco IP phone BLF button does not pickup call

Please refer to the Cisco prerequisites for call pickup: http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612_2.html#wp308333 I my case there was an issue with the following: "The call pickup group for the monitoring user must contain the pickup group for the monitored destination, or call pickup will fail" Now when the reception and the user extension are in the same or in the inherited groups and it works ok.