This is the error that appears in EventLog when using Lync 2013 mobile.
Log
Name: Lync Server
Source: LS Storage Service
Date: 12/4/2013 10:18:02 AM
Event
ID: 32054
Task
Category: (4006)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx
Description:
Storage
Service had an EWS Autodiscovery failure.
UnsupportedStoreException:
code=ErrorIncorrectExchangeServerVersion, reason=GetUserSettings failed, smtpAddress=xxx@xxxxx,
Autodiscover Uri=https://autodiscover.xxxx/autodiscover/autodiscover.svc,
Autodiscover WebProxy= --->
Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request
failed. The remote server returned an error: (401) Unauthorized. --->
System.Net.WebException: The remote server returned an error: (401)
Unauthorized.
at System.Net.HttpWebRequest.GetResponse()
at
Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
--- End of inner exception stack trace ---
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1
smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri&
autodiscoverUrl)
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1
identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2
getSettingsMethod, Func`1 getDomainMethod)
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1
smtpAddresses, List`1 settings)
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String
smtpAddress, List`1 requestedSettings)
at
Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String
userSmtpAddress, UserSettingName[] userSettingNames)
at
Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext
ctx, String smtpAddress)
--- End of inner exception stack trace ---
at
Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext
ctx, String smtpAddress)
at
Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext
ctx, String smtpAddress, CacheMode cacheMode)
Cause:
Autodiscovery Uri was not correctly configured or unreachable, that there is a
problem with the Proxy, or other errors.
Resolution:
Check event
details. Check autodiscovery Uri is
properly configured and reachable. Check that proxy setting is properly
configured and reachable. Validate Lync
to Exchange Autodiscovery configuration by following the trouble shooting
guide. If problem persists, notify your organization's support team with the
event details.
2 comments:
Is there Any update for this FAIL from microsoft, I have Search all over the internet... but no Solution are found yet ??? Anyone ???
looks like Exchange 2010 does not support Oauth, the solution is to upgrade to Exchange 2013.
There are some articles that talks about changing security for the Oauth certificate to have full access to Network Service account, but I did not try this one. Anyway there is no impact on end user functionality.
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