Mobility Service URL Requirement
In a default configuration, a user who is connected to the internal network via Wi-Fi will always be returned the external Mobility Service URL for his/her home pool. The user’s device must be able to query the internal DNS zone and resolve the external Lync Web Services FQDN to the IP address of the external interface of the reverse proxy. The user will then make an outbound, hair-pinned connection to the Mobility Service through the reverse proxy.